1. Basic Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in franchise operations, business development, or a similar role.
• Proven track record in franchise recruitment and sales.
• Strong knowledge of franchise laws, regulations, and industry standards.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain relationships with franchisees, stakeholders, and government bodies.
• Willingness to travel frequently for franchise support and recruitment activities.

2. Preferred Qualifications

• Experience in franchising of F&B or Retail.
• Familiarity with franchise management software/tools.

1. Franchise Operations Support

• Provide day-to-day operational support to corporate and franchise outlets, ensuring adherence to brand standards and SOPs.
• Conduct regular site visits and audits to ensure compliance with operational, quality, and safety guidelines.
• Address franchisee concerns, troubleshoot issues, and provide solutions to enhance performance.
• Assist in training franchisees and their staff on company policies, procedures, and best practices.

2. Franchise Recruitment & Business Development

• Organize and conduct franchise recruitment seminars, roadshows, and exhibitions to attract potential franchisees.
• Develop and implement strategies to expand the franchise network in line with company growth objectives.
• Evaluate potential franchisees’ financial and operational capabilities to ensure suitability.
• Prepare and present franchise proposals, agreements, and related documentation.

3. Compliance & Government Liaison

• Ensure all franchise operations comply with local laws, regulations, and licensing requirements.
• Liaise with government authorities and agencies on franchise-related matters (e.g., licensing, permits, franchisor-franchisee regulations).
• Stay updated on industry trends, legal changes, and best practices in franchising.

4. Reporting & Documentation

• Maintain accurate records of franchisee performance, agreements, and communications.
• Prepare regular reports on franchise network performance, recruitment progress, and operational challenges.
• Assist in reviewing and updating franchise operating manuals, contracts, and operational guidelines.

Contact +6011-6366 6989 for more information.